Referral admin for Australian specialists, general practice, allied health and multidisciplinary teams · Early access
Every referral. One list.
See what arrived, what's been done and what still needs doing. Refera connects to your Microsoft 365 referral inbox, fax-to-email included.
First 50 referrals free. No card. No automatic charge.
Created by a practising dermatologist.
Example practice
Made-up example. No real patients, referrals or staff.
Oldest arrivals firstFilters keep this arrival order.
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9:12 am3 Oct
Alan Fairweather
REF_E011 · Dr K. Aldridge · Marlin Heads Surgery
email · Administrative review not started
Referrer wrote: “would appreciate urgent review”
3 Oct · today
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9:48 am3 Oct
Mackenzie Considine
REF_E063 · Dr U. Fernando · Lighthouse Family Medicine
email · Medicare number not found in the referral
3 Oct · today
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10:32 am3 Oct
Winifred Talbot-Kelly
REF_E066 · Dr U. Fernando · Lighthouse Family Medicine
email · Administrative review not started
3 Oct · today
Administrative process-state only - Refera performs no clinical triage.
Read the example as text
The list, oldest first
Riverbend Dermatology is Connected. Oldest arrivals first.
- 9:12 am, 3 Oct. Alan Fairweather, REF_E011, from Dr K. Aldridge, Marlin Heads Surgery, by email: Administrative review not started. The GP's words, quoted: “would appreciate urgent review”.
- 9:48 am, 3 Oct. Mackenzie Considine, REF_E063, from Dr U. Fernando, Lighthouse Family Medicine, by email: Medicare number not found in the referral.
- 10:32 am, 3 Oct. Winifred Talbot-Kelly, REF_E066, from Dr U. Fernando, Lighthouse Family Medicine, by email: Administrative review not started.
What happens to each referral
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Arrives
Email and fax-to-email keep arriving where reception already checks them.
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Listed
One shared list, oldest first.
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Quoted
The referrer's own words, in quotes, with the referrer's name.
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Recorded
Every step your team takes, in a history nobody can quietly edit.
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Approved
Anything that leaves the practice is a draft a named person approves.
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Booked
Staff book in the EMR they already use. Refera does not connect to it.
Clinical urgency and care decisions stay with the practice.
Channels
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Available now
Microsoft 365 email
Setup needs the practice's Microsoft 365 admin.
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Available now
Fax-to-email
Faxes delivered as email to the connected mailbox.
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HealthLink
Coming soon; needs partner approval first.
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Coming soon
Gmail / Google Workspace
For referral inboxes hosted by Google.
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Coming soon
Direct fax lines
For faxes not delivered as email.
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Coming soon
Upload
For letters staff add by hand.
Trust
- Read-only, inbox by inbox. Access is limited to each Microsoft 365 inbox you choose.
- Australian hosting. Data hosted in AWS Sydney. Patient and referrer details extracted in Australia for your team to check.
- Arrival order, every step recorded. Referrals stay oldest first, with progress recorded at each administrative step.
- Strong sign-in, tamper-evident history. Passkey or authenticator at every sign-in, and an audit trail nobody can quietly edit.
- Extracts
- name, date of birth, Medicare number, contact details, referrer, provider number and letter date.
Per practice, per month
Start with 50 free referrals.
Every practice gets 50 referrals free, once. No card and no automatic charge. When the allowance ends, new referrals pause until you subscribe. Existing records stay available to read, work on and export.