Built for practice owners and reception teams

Know exactly what needs doing with every referral.

Connect the inbox your practice already uses. Refera puts new referrals in one shared list, oldest first, so the team can see who is on it, what happened and what is finished.

First 50 referrals free. No card. No automatic charge.

Example practiceRefera Today
Made-up examples · no patient data
Example Refera screen showing new referrals in arrival order, who is handling each one and what happened
Oldest firstNew referrals stay in arrival order. Who is on itThe next job has a name. What happenedEvery update stays with the referral. Refera performs no clinical triage.

One list for the whole team

The next shift picks up where the last one stopped.

Choose an example referral. See when it arrived, who took it and what happened next.

REF-EXAMPLE-0142 · Email

Wattle Street Medical · 09:12

History saved

Referrer wrote “please see within two weeks”

  1. ReceivedVerified referral inbox
  2. Taken by Maya K.Example staff member
  3. Phone call recordedStaff called from the practice phone
  4. Booking addedAppointment stays in the practice system

Made-up example. No real patients, referrals or staff.

Keep the tools you already use

Your inbox. Refera. Your booking system.

  1. 1
    Referral inbox

    Email and fax-to-email stay where reception already checks them.

  2. 2
    Refera

    One shared list shows what arrived, who is on it and what happened.

  3. 3
    Booking system

    Staff record the appointment in the system they already use.

For practice owners and reception teams

See the whole referral list without chasing an update.

Owners can see what is waiting. Reception gets one clear list, so no one has to rebuild the day from inboxes, notes and memory.

Practice owner

Know what needs attention.

  • What arrived and when
  • Who is handling the next step
  • What staff have recorded
Practice administrator

Keep the list moving.

  • Oldest referrals stay first
  • Everyone can see who is on each referral
  • Drafts never send until staff approve them

One practice. Every staff member.

Give the whole team one clear referral list.

Your first 50 referrals are free. No card and no automatic charge. Choose a plan only when you want Refera to keep adding new referrals.

Refera PracticeA$139per month ex GST
  • Every staff member included
  • No setup charge
  • Download your practice records
  • Data hosted in AWS Sydney

Several sites? Enterprise is A$417 a month ex GST. Choose Enterprise

Product overview

Get the Refera overview by email.

Enter your work email and we will send a private link to this worklist overview. This is one requested email, not a newsletter subscription.

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No newsletter. No patient or referral information. Your email is used to send this overview and record a business enquiry in Refera's CRM.

Refera AI voice

Speak to Refera in your browser

For practice setup, pricing and product support only. This is not a patient or referral channel, and a live human answer is not promised.

Before you continue

You will speak with Refera's AI assistant, not a person. The call is recorded and processed by Refera, ElevenLabs and their service providers to run the service and prepare a business summary. Audio is saved temporarily: Refera targets deletion within four hours after delivery, provider retention is capped at one day, and deleted data may remain in provider backups for up to 30 days. Refera does not keep a copy of the raw audio or transcript. Do not share patient, referral or clinical information. For a person, use refera.au/contact or email [email protected].

How Refera handles voice calls.

Request a callbackEmail Refera